IT infrastructure includes not only the software developed but also a vast array of software and hardware dependencies that help run these softwares, simply called software operations.

An organization’s software operations offer a range of processes and services such as quality assurance, technology management, infrastructure management, and release management.

Software operations are an integral part of any business that is digitized, and they are different from the software applications and websites that are part of the business. They primarily focused on the management aspect of the software and hardware elements.

From maintaining the quality of software services provided to minimizing costs, automating processes, testing softwares software releases, interacting with clients, and providing timely support when needed, software operations set the tone for the smooth functioning of an organization.